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Mobile won't charge

New Poster
Posts: 1
Registered: ‎31-07-2017

Mobile won't charge

by MagsB New Poster
Message 1 of 2 (109 Views)

Hi, my Vodafone 895 will not charge.  The battery shows empty when I plug it in but it won't charge at all.  When I try to charge it using my PC it comes up saying Drivers are not available.  This phone is less than 1 year old - can you please advise what I can do to charge it? Thanks.

Vodafone Ninja
Posts: 206
Registered: ‎18-08-2015

Re: Mobile won't charge

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (85 Views)

Hey @MagsB,

 

Welcome to the Vodafone community.

 

Would recommend testing with another charger/cable and see if this works for you?

 

If you have and still not working, then would recommend visiting the store you purchased the phone from and they can have a further look at it for you. If you purchased the phone from Vodafone, then you will have 24 months warranty on the device itself, and 12 months on the battery and accessories.

 

Kind Regards

Ahmed

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