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I don't know my phone number

New Poster
Posts: 1
Registered: ‎06-08-2017

I don't know my phone number

by moppit New Poster
Message 1 of 2 (81 Views)

I bought my son a phone in June last year and topped it up with $20. He refused to use it. It has expired now. I can't text anyone to find out the number. I have tried texting 521 it says no service. I have tried calling 777 it says no service. Itis not written on the SIM card. I am able to use it on the wifi at home. 

 

Any other ideas to find the number?

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Business Ninja Adept
Posts: 1,495
Registered: ‎30-09-2014

Re: I don't know my phone number

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (75 Views)

The number has been disconnected, meaning that SIM and Phone Number cannot be used anymore.

 

You will need to purchase a new SIM with a new Phone Number.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
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