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Does anyone from Vodafone actually read these questions?

Starter Poster
Posts: 3
Registered: ‎28-02-2017

Does anyone from Vodafone actually read these questions?

by JacquiALaw Starter Poster
Message 1 of 3 (365 Views)

 Posted an issue on here at the beginning of the week, yet nothing from Vodafone with any help.  Really getting annoyed and am at the stage of actually switching providers.  Here is my original post:

 

Having real issues with the new system update as well, really want to just uninstall it.  It has really mucked up my phone.  Using a lot of battery power, when charging now says charging slowly and will take all day to charge.  I have 70% charge at night in the morning only 12%, it's not doing anything at night time, I leave it on because it is my alarm, this never happened prior to this update.  Also all my apps now say they are not installed, and when I reinstall them they don't work!  Finally anything I install now is located on my phone and I can not move them to the SD card like I use to be able to do.  I also have a Smart Ultra 6.  

 

Vodafone PLEASE sort this out as I am extremely angry over this, why has this update caused so much trouble!

 

Jacqui

Senior Contributor
Posts: 382
Registered: ‎03-12-2008

Re: Does anyone from Vodafone actually read these questions?

by Senior Contributor gregmcc Senior Contributor
Message 2 of 3 (363 Views)

 

 

seen you are having so many problems you may have to do a factory reset 1st to see if that improves it, remember this will wipe the phone clean, so backup all your important stuff like contacts/pictures etc 1st

 

 

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Starter Poster
Posts: 3
Registered: ‎28-02-2017

Re: Does anyone from Vodafone actually read these questions?

by JacquiALaw Starter Poster
Message 3 of 3 (326 Views)

Thanks for the reply.  I will try this, but will make sure everything is backed up first.

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