31-08-2014 02:25 PM
I am at South Korea and I have applied for roaming before I left Nz. so My roaming status is on.
But I cant do roaming.
I can search the moblie net work but my sim card cant register to the network.
I am using Galaxy note 3.
Solved! See solution
19-09-2014 02:21 AM
My phone started roaming at 6:45pm today!!
Thanks Vodafone NZ!!
31-08-2014 02:43 PM
Hi Rose. Please click on my name here and send me a private message with your phone number and I will do some initial checks. Don't post your number here where everybody else can see. I'll be in a position to recieve and check out your message for the next 2 and a half hours.
01-09-2014 01:52 AM
I can search the few Korean network but when I try to select them it says my sim card can't register.
I am on super prepay, and before I left NZ I rang vodafone and applied roaming.
01-09-2014 08:32 AM - edited 01-09-2014 08:42 AM
@lunarosa0611Prepay roaming is active by default on all Prepay connections including ' Supa Prepay ' you don't need to call and get the feature activated,
Log into the main Vodafone NZ website ' My Vodafone ' then select ' My plans & services ' then select ' Using my mobile overseas '
You have a drop down box and you will see ' South Korea ' is not listed for Prepay roamaing, You need to be a On account customer to roam in South Korea
Edit: We are getting some INFO checked out
01-09-2014 10:19 AM
Can you please if you have not done this go into
settings-more networks-mobile networks-network operators
Once here select manual network selection let the device search for what networks it can see and then try attaching to a network, if the first one doesn't work try the next untill 1 will work.
01-09-2014 10:39 AM
Thank you for your reply.
if I need to on the the plan rather than prepay, why didn't vodafone customer service told me when I called them regarding roaming before I left?
I would have changed my plan only if they told me to.
well, can I still change my plan while I am at Korea?
01-09-2014 10:41 AM - edited 01-09-2014 10:52 AM
We are double checking that Prepay (Camel) roaming in Active in South Korea,
Edit: Checked and Prepay roaming should work in South Korea
01-09-2014 10:51 AM
@lunarosa0611Can you please list the mobile networks you see when doing a manual network selection?
01-09-2014 02:34 PM
Looking into this the S Korea carrier is not sending correct infomation. We have contacted them and hope to have this fixed very soon
Copyright © Vodafone New Zealand Ltd