Can not get pic txt

New Poster
Posts: 1
Registered: ‎28-09-2014

Can not get pic txt

by KarenMcHugh New Poster
Message 1 of 3 (1,425 Views)



I cannot recieve my pic txt. Got data turn on but still pic doesn't show up. Just say it downloading. 

Ninja Initiate
Posts: 121
Registered: ‎18-06-2014

Re: Can not get pic txt

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 3 (1,418 Views)
Hi There,

Welcome to the community Smiley Happy

Just need to clarify if you used to get pxts before?

In order to get pxts you need to have credit, data and the right settings on your device.

If it says you're downloading you're probably almost there.

Can you test it by sending a pxt to yourself?


(please refrain from posting personal information on public forums)

I volunteer my time here on the community helping out, Not an official member of the social media team.

I currently work with the mobile, cable tv and fibre teams
Retired Staff
Posts: 20,556
Registered: ‎06-08-2008

Re: Can not get pic txt

by Retired Staff johnr Retired Staff
Message 3 of 3 (1,400 Views)

@MinhajTo get incoming MMS / PXT you don't need to have a Prepay balance it can be $0.00 if you are not roaming

Ex VodafoneNZ staff member 17 years 4 days
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