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Camera phone

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Posts: 1
Registered: ‎13-08-2017

Camera phone

[ Edited ]
by ChristinaDunbar New Poster
Message 1 of 2 (60 Views)

My camera on my phone won't work for no reason I didn't do anything it did it automatically how do I get it working again I've tried everything on my phone nothing works can someone help me 

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Vodafone Ninja
Posts: 261
Registered: ‎21-07-2015

Re: Camera phone

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (24 Views)

Hi @ChristinaDunbar

 

 

You could try going into Safe Mode by doing these steps mentioned below:

 

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. Then see if the camera app works.

Basically safe mode starts the device without starting any third party applications, just incase any of the apps installed is the cause of the camera not working.

 

Thanks,

Hamish

 

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