Subscribing to discussions

Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Subscribing to discussions

[ Edited ]
by Retired Staff Dylan Retired Staff
Message 1 of 3 (6,407 Views)

Hi everyone


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New Poster
Posts: 1
Registered: ‎17-05-2016

Set Top Box

by ChrissyD New Poster
Message 2 of 3 (4,219 Views)



I am having a problem with my Sky. I am getting the message "No program info available".


I went onto the website and found a previous question and answer which said to disconnect Top Box for 10 seconds. I tried this solution a couple of times and it didn't work.


What is the " Top box" and where is the connection to the back of the Sky Box? I have tried a couple of things but perhaps I am not powering off correctly.






Posted from Samsung SM-T800
Starter Poster
Posts: 6
Registered: ‎25-11-2017

Re: Subscribing to discussions

by Ant42 Starter Poster
Message 3 of 3 (238 Views)

Shared USB network printer problems

I have installed the Ultrahub, and all functionality we require works, except the USB network printer plugged into the Ultrahub.

I logged into the Ultrahub, and the following is setup:

Content Sharing is Enabled.

DLNA Streaming – DLNA Digital Media Server is enabled.

DNLA Digital Server Friendly Name is HP948c.

In red print “DeskJet 948c” is correctly shown.

DNLA Server IP Address is shown as

Samba – Shared Network and Share All are enabled.


PC Win 7 go to Add a Printer:

Add a network, wireless or Bluetooth printer – (printer not listed)

Find Printer by Name or TCP/IP address, click add printer using TCP/IP address.

Device Type: Select TCP/IP Device and enter IP address, Port Name the same with additional character on the end. Deselect query the printer.

Additional port information required (device not found on the network):

Select Custom / Settings

Configure Standard TCP/IP Port Monitor

Port Name and IP Address is shown as entered above, Select LPR and add Queue Name “LPR1”, click ok and next.

Detecting the driver model

Install the printer driver – Select HP and “hp deskjet 948c”

Which version of the driver do you want to use? Select “Replace the current driver”

Type a printer name: “HP948c” as shown on the Ultrahub.

Print a test page – sent to queue, but no print!


Our network worked without problem using a TP-Link TD-W8980 modem/router, with the same shared USB printer. Can someone help please?



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