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Loss of coverage

Starter Poster
Posts: 10
Registered: ‎17-11-2014

Loss of coverage

by rap82 Starter Poster
Message 1 of 6 (289 Views)
Continue to cellphone reception dropout yesterday and today - emergency calls only. Just rang customer service who troubleshooted from their end, but drop out again as soon I got off the landline call. Live in Waitara valley in HB, using the Tataarakina tower
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Business Ninja Adept
Posts: 1,604
Registered: ‎30-09-2014

Re: Loss of coverage

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 6 (268 Views)

@rap82I spot an issue with that cell site.. Working on it now Smiley Happy Will update in some time.

NOC Engineer | Vodafone NZ
Business Ninja Adept
Posts: 1,604
Registered: ‎30-09-2014

Re: Loss of coverage

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 6 (260 Views)

@rap82I think you will find all is back to normal now Smiley Happy . I fixed this around 00:05.

 

Let me know if any further issues.

 

Cheers

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 10
Registered: ‎17-11-2014

Re: Loss of coverage

by rap82 Starter Poster
Message 4 of 6 (198 Views)
Hi, again, reception has cut out at home, back to emergency calls again
Posted from Android 2.0
Business Ninja Adept
Posts: 1,604
Registered: ‎30-09-2014

Re: Loss of coverage

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 6 (190 Views)
Will check on this first thing tomorrow morning ..

Thanks
NOC Engineer | Vodafone NZ
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Business Ninja Adept
Posts: 1,604
Registered: ‎30-09-2014

Re: Loss of coverage

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 6 of 6 (171 Views)

@rap82There was planned work on the cell site yesterday. This was all back on air since around 4PM yesterday.

 

Thanks.

NOC Engineer | Vodafone NZ
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