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very uneven speed

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Posts: 10
Registered: ‎13-04-2015
Accepted Solution

very uneven speed

by CathyHeatherbell Starter Poster
Message 1 of 13 (1,696 Views)

we have just been upgraded to 4G RBI on the 700 frequency

mostly its really good and i am very gratefull.

my ping is greatly reduced.

however sometimes it plays up, if i do a speed check it gives me 2mbits a second but  my upload is 25mbits.

and half an hour later the reverse may happen.

i have been told that is normal wireless fluctuation, it seemed a bit extreme to me.

also my 4G lte phone downloads at speeds of 50mbt but the RBI never goes above 28 mbits, except sometimes it uploads at 30.

the 4G signal is much weaker than my 3G signal and has less range

so i am curious because i thought the 700 was supposed to go futher

this is all off the same tower, there is only one in our area


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Staff
Posts: 114
Registered: ‎25-11-2011

Re: very uneven speed

by Staff wsfinest Staff
Message 3 of 13 (3,267 Views)

I have sent you a pm can you please reply to that, thanks in advance

View solution in original post

Solution
Accepted by AhmedA (Vodafone Ninja)
‎09-11-2015 10:32 AM

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Starter Poster
Posts: 10
Registered: ‎13-04-2015

Re: very uneven speed

by CathyHeatherbell Starter Poster
Message 2 of 13 (1,678 Views)

ok

is this normal fluctuation

 i was watching a video and everything froze

did speed tests

Share Image

then after a while it came right

Share Image

is this how 4G works

Highlighted
Staff
Posts: 114
Registered: ‎25-11-2011

Re: very uneven speed

by Staff wsfinest Staff
Message 3 of 13 (3,268 Views)

I have sent you a pm can you please reply to that, thanks in advance

Solution
Accepted by AhmedA (Vodafone Ninja)
‎09-11-2015 10:32 AM
Contributor
Posts: 73
Registered: ‎14-05-2016

Re: very uneven speed

by Contributor Bobthekiwi Contributor
Message 4 of 13 (1,424 Views)
I Am having a similar issue.. i have emailed support but no answer as if yet. Any help would be awesome!
Posted from Samsung SM-G900I
Staff
Posts: 114
Registered: ‎25-11-2011

Re: very uneven speed

by Staff wsfinest Staff
Message 5 of 13 (1,419 Views)

are you a new rbi customer. or have you been upgraded recently

 

Contributor
Posts: 73
Registered: ‎14-05-2016

Re: very uneven speed

by Contributor Bobthekiwi Contributor
Message 6 of 13 (1,416 Views)
Have been connected for about 2 months now, started off with a average speed of 40mps down but in the last week its dropped to 6-7 mps down..
Posted from Samsung SM-G900I
Staff
Posts: 114
Registered: ‎25-11-2011

Re: very uneven speed

by Staff wsfinest Staff
Message 7 of 13 (1,411 Views)

when you are doing these speeds test that give the slower speeds are you using a ethernet cable ? if not can you please try with 1 and also make sure that all other devices are off that might be attached to the router. thanks

Contributor
Posts: 73
Registered: ‎14-05-2016

Re: very uneven speed

by Contributor Bobthekiwi Contributor
Message 8 of 13 (1,404 Views)
I have done the test all via ethernet with all wifi off. So the only usage is via ethernet. I will post some test results.
Posted from Samsung SM-G900I
Contributor
Posts: 73
Registered: ‎14-05-2016

Re: very uneven speed

by Contributor Bobthekiwi Contributor
Message 9 of 13 (1,401 Views)
Staff
Posts: 114
Registered: ‎25-11-2011

Re: very uneven speed

by Staff wsfinest Staff
Message 10 of 13 (1,394 Views)

i have sent u a PM

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