Reply

No 4G for ipad pro A1652

Highlighted
Starter Poster
Posts: 2
Registered: ‎10-12-2015
Accepted Solution

No 4G for ipad pro A1652

by Annuar Starter Poster
Message 1 of 6 (1,063 Views)

hi.. I am using ipad pro and activated prepay 4g data but i can't attach to any 4G network. I've checked the location in vodafone website and yes My area is under 4G extended.

could you please help?

Posted from Apple iPad

Accepted Solutions
Ninja Master
Posts: 20,536
Registered: ‎06-08-2008

Re: No 4G for ipad pro A1652

by Ninja Master Ninja Master Ninja Master
Message 5 of 6 (1,892 Views)

@Annuar  I have resolved the issue connecting to 4G

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505

To ask me a question directly here on the community post @johnr so I get an email advising me

View solution in original post

Solution
Accepted by Dylan (Retired Staff)
‎14-12-2015 10:24 AM

All Replies
Retired Staff
Posts: 3,380
Registered: ‎21-08-2010

Re: No 4G for ipad pro A1652

by Retired Staff Dylan Retired Staff
Message 2 of 6 (1,051 Views)

Hi Annuar

 

Please try it out in some more locations and see how it goes. There can be a number of things that influence coverage so it would be good to try a couple more things.

 

If you can't get on 4G at all then do let us know and we'll check the service provisioned to your sim.

 

Cheers


Dylan

Starter Poster
Posts: 2
Registered: ‎10-12-2015

Re: No 4G for ipad pro A1652

by Annuar Starter Poster
Message 3 of 6 (1,029 Views)

Hi.. I tried several locations and still the same..

Posted from Apple iPad
Ninja Master
Posts: 20,536
Registered: ‎06-08-2008

Re: No 4G for ipad pro A1652

by Ninja Master Ninja Master Ninja Master
Message 4 of 6 (1,010 Views)

@Annuar DM me the mobile number or SIM card number and let me check it out

 

John

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505

To ask me a question directly here on the community post @johnr so I get an email advising me
Ninja Master
Posts: 20,536
Registered: ‎06-08-2008

Re: No 4G for ipad pro A1652

by Ninja Master Ninja Master Ninja Master
Message 5 of 6 (1,893 Views)

@Annuar  I have resolved the issue connecting to 4G

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505

To ask me a question directly here on the community post @johnr so I get an email advising me
Solution
Accepted by Dylan (Retired Staff)
‎14-12-2015 10:24 AM
Retired Staff
Posts: 3,380
Registered: ‎21-08-2010

Re: No 4G for ipad pro A1652

by Retired Staff Dylan Retired Staff
Message 6 of 6 (942 Views)

Brilliant, thank you John. Smiley Happy

Stats
  • 5 Replies
  • 1y ago
  • 1,064 Views
  • 2 Kudos
  • 3 Contributors
Kudos 101- Don't be shy, hand it out today