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No 4G for ipad pro A1652

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Posts: 2
Registered: ‎10-12-2015
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No 4G for ipad pro A1652

by Annuar Starter Poster
Message 1 of 6 (1,646 Views)

hi.. I am using ipad pro and activated prepay 4g data but i can't attach to any 4G network. I've checked the location in vodafone website and yes My area is under 4G extended.

could you please help?

Posted from Apple iPad

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Retired Staff
Posts: 20,537
Registered: ‎06-08-2008

Re: No 4G for ipad pro A1652

by Retired Staff johnr Retired Staff
Message 5 of 6 (3,049 Views)

@Annuar  I have resolved the issue connecting to 4G

Ex VodafoneNZ staff member 17 years 4 days

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Solution
Accepted by Dylan (Retired Staff)
‎14-12-2015 10:24 AM

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Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: No 4G for ipad pro A1652

by Retired Staff Dylan Retired Staff
Message 2 of 6 (1,634 Views)

Hi Annuar

 

Please try it out in some more locations and see how it goes. There can be a number of things that influence coverage so it would be good to try a couple more things.

 

If you can't get on 4G at all then do let us know and we'll check the service provisioned to your sim.

 

Cheers


Dylan

Starter Poster
Posts: 2
Registered: ‎10-12-2015

Re: No 4G for ipad pro A1652

by Annuar Starter Poster
Message 3 of 6 (1,612 Views)

Hi.. I tried several locations and still the same..

Posted from Apple iPad
Retired Staff
Posts: 20,537
Registered: ‎06-08-2008

Re: No 4G for ipad pro A1652

by Retired Staff johnr Retired Staff
Message 4 of 6 (1,593 Views)

@Annuar DM me the mobile number or SIM card number and let me check it out

 

John

Ex VodafoneNZ staff member 17 years 4 days
Retired Staff
Posts: 20,537
Registered: ‎06-08-2008

Re: No 4G for ipad pro A1652

by Retired Staff johnr Retired Staff
Message 5 of 6 (3,050 Views)

@Annuar  I have resolved the issue connecting to 4G

Ex VodafoneNZ staff member 17 years 4 days
Solution
Accepted by Dylan (Retired Staff)
‎14-12-2015 10:24 AM
Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: No 4G for ipad pro A1652

by Retired Staff Dylan Retired Staff
Message 6 of 6 (1,525 Views)

Brilliant, thank you John. Smiley Happy

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