Reply

How to purchase more flexi data?

New Poster
Posts: 1
Registered: ‎29-04-2015
Accepted Solution

How to purchase more flexi data?

by AndreeJeffares New Poster
Message 1 of 8 (6,053 Views)

Hi, I have gone over my data allowance and got the automated txt advising of this & the link to purchase more data but have deleted the txt and would like to know how to purchase more data.  I checked this forum and there was an answer that advised you can do it via the mobile app but I couldn't seem to find it in the app (however the app has recently been re designed so maybe its not there anymore?).


Accepted Solutions
Highlighted
Community Manager
Posts: 1,388
Registered: ‎02-02-2013

Re: How to purchase more flexi data?

by Community Manager Community Manager
Message 5 of 8 (2,094 Views)

@NedKelly74

 

Apologies the link has changed - http://www.vodafone.co.nz/myvodafone/ng/buy-more-data?landingUrl=flexidata

Channel Manager, Help & Support
Vodafone New Zealand

View solution in original post

Solution
Accepted by MikeHales (Community Manager)
‎10-11-2016 04:19 PM

All Replies
Business Ninja Adept
Posts: 1,385
Registered: ‎30-09-2014

Re: How to purchase more flexi data?

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (6,039 Views)

Hi @AndreeJeffares ,

 

You can't add flexi data through the app.

 

Any website you try to browse to, you will be redirected to the landing page to purchase more data.

 

For your reference however the link is http://www.vodafone.co.nz/myvodafone/ng/buy-more-data?landingUrl=flexidata

 

Regards Smiley Happy

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
New Poster
Posts: 1
Registered: ‎18-09-2016

Re: How to purchase more flexi data?

by Slpenny New Poster
Message 3 of 8 (1,615 Views)
Hello, I've tried the link multiple times but receive only a blank page. I've restarted, and opened a new browser etc. This has happened to me a lot recently. Do you know why this happens? And how I can overcome it as I'm stuck with no data for 24 hours now? Thank you
Posted from Apple iPhone
Starter Poster
Posts: 2
Registered: ‎09-11-2016

Re: How to purchase more flexi data?

by NedKelly74 Starter Poster
Message 4 of 8 (1,246 Views)

I have the flexidata link, but when I click on it, it doesn't open. 

 

This is very frustrating Vodafone NZ.

 

Does this mean I cannot buy more flexi data?

Highlighted
Community Manager
Posts: 1,388
Registered: ‎02-02-2013

Re: How to purchase more flexi data?

by Community Manager Community Manager
Message 5 of 8 (2,095 Views)

@NedKelly74

 

Apologies the link has changed - http://www.vodafone.co.nz/myvodafone/ng/buy-more-data?landingUrl=flexidata

Channel Manager, Help & Support
Vodafone New Zealand
Solution
Accepted by MikeHales (Community Manager)
‎10-11-2016 04:19 PM
New Poster
Posts: 1
Registered: ‎15-11-2016

Re: How to purchase more flexi data?

by Astros New Poster
Message 6 of 8 (1,188 Views)

Please fix the text link

typing in the link you sent doesn't work??

 

Posted from Apple iPad
Community Manager
Posts: 1,388
Registered: ‎02-02-2013

Re: How to purchase more flexi data?

by Community Manager Community Manager
Message 7 of 8 (1,185 Views)

works ok for me, how are you trying to get to it?

Channel Manager, Help & Support
Vodafone New Zealand
Ninja Adept
Posts: 1,001
Registered: ‎19-10-2014

Re: How to purchase more flexi data?

by Ninja Adept Ninja Adept Ninja Adept
Message 8 of 8 (1,168 Views)

Here is a copy of the text we send you: You've used 100% of your data allowance. You can buy more Flexi Data by clicking http://m.vodafone.co.nz/flexidata

 

Wifi needs to be turned off in order for it to work

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Stats
  • 7 Replies
  • 2y ago
  • 6,054 Views
  • 0 Kudos
  • 7 Contributors
Kudos 101- Don't be shy, hand it out today