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How to purchase more flexi data?

New Poster
Posts: 1
Registered: ‎29-04-2015
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How to purchase more flexi data?

by AndreeJeffares New Poster
Message 1 of 8 (6,732 Views)

Hi, I have gone over my data allowance and got the automated txt advising of this & the link to purchase more data but have deleted the txt and would like to know how to purchase more data.  I checked this forum and there was an answer that advised you can do it via the mobile app but I couldn't seem to find it in the app (however the app has recently been re designed so maybe its not there anymore?).


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Community Manager
Posts: 1,542
Registered: ‎02-02-2013

Re: How to purchase more flexi data?

by Community Manager Community Manager
Message 5 of 8 (3,114 Views)

@NedKelly74

 

Apologies the link has changed - http://www.vodafone.co.nz/myvodafone/ng/buy-more-data?landingUrl=flexidata

Channel Manager, Help & Support
Vodafone New Zealand

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Accepted by MikeHales (Community Manager)
‎10-11-2016 04:19 PM

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Business Ninja Adept
Posts: 1,495
Registered: ‎30-09-2014

Re: How to purchase more flexi data?

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (6,718 Views)

Hi @AndreeJeffares ,

 

You can't add flexi data through the app.

 

Any website you try to browse to, you will be redirected to the landing page to purchase more data.

 

For your reference however the link is http://www.vodafone.co.nz/myvodafone/ng/buy-more-data?landingUrl=flexidata

 

Regards Smiley Happy

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
New Poster
Posts: 1
Registered: ‎18-09-2016

Re: How to purchase more flexi data?

by Slpenny New Poster
Message 3 of 8 (2,294 Views)
Hello, I've tried the link multiple times but receive only a blank page. I've restarted, and opened a new browser etc. This has happened to me a lot recently. Do you know why this happens? And how I can overcome it as I'm stuck with no data for 24 hours now? Thank you
Posted from Apple iPhone
Starter Poster
Posts: 2
Registered: ‎09-11-2016

Re: How to purchase more flexi data?

by NedKelly74 Starter Poster
Message 4 of 8 (1,925 Views)

I have the flexidata link, but when I click on it, it doesn't open. 

 

This is very frustrating Vodafone NZ.

 

Does this mean I cannot buy more flexi data?

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Community Manager
Posts: 1,542
Registered: ‎02-02-2013

Re: How to purchase more flexi data?

by Community Manager Community Manager
Message 5 of 8 (3,115 Views)

@NedKelly74

 

Apologies the link has changed - http://www.vodafone.co.nz/myvodafone/ng/buy-more-data?landingUrl=flexidata

Channel Manager, Help & Support
Vodafone New Zealand
Solution
Accepted by MikeHales (Community Manager)
‎10-11-2016 04:19 PM
New Poster
Posts: 1
Registered: ‎15-11-2016

Re: How to purchase more flexi data?

by Astros New Poster
Message 6 of 8 (1,867 Views)

Please fix the text link

typing in the link you sent doesn't work??

 

Posted from Apple iPad
Community Manager
Posts: 1,542
Registered: ‎02-02-2013

Re: How to purchase more flexi data?

by Community Manager Community Manager
Message 7 of 8 (1,864 Views)

works ok for me, how are you trying to get to it?

Channel Manager, Help & Support
Vodafone New Zealand
Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: How to purchase more flexi data?

by Retired Staff Lucas Retired Staff
Message 8 of 8 (1,847 Views)

Here is a copy of the text we send you: You've used 100% of your data allowance. You can buy more Flexi Data by clicking http://m.vodafone.co.nz/flexidata

 

Wifi needs to be turned off in order for it to work

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
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